Poplar Homes is a professional, tech-enabled, property management service. Founded in 2014, and with local teams like Silver River's, Poplar manages over 12,000 homes across 19 markets in the US.

"Teaming up with Poplar is bringing expanded support and a technological upgrade with a new way for residents to build credit for a future home purchase of their own."

– Chris Stein, Director of Operations

Silver River Property Management is joining Poplar through the sale of its property management business. The Silver River staff will join the Poplar Team as your property managers with expanded support and resources from Poplar's 24/7 team and platform.

While Poplar is the new owner of the business, all Silver River residents will continue to receive the same level of services as they've always had.

No changes in the terms of your existing lease agreement or rent amount.

Silver River is joining Poplar through the sale of its property management business

New online payments system making it easier to split payments among residents and setup autopay.

24/7 maintenance support team to take all maintenance calls and dispatch vendors.

New Resident Dashboard with easy access to submit maintenance requests or make payments.

Director of Operations

Senior Property Management

Property Manager

Property Manager

Maintenance Coordinator

Leasing

Field Services

Chief Operating Officer

Based in Las Vegas, NV. Previously Senior VP at American Homes For Rent with 50k doors managed.

Chief Revenue Officer

On founding team at Vacasa, a vacation rental management company with 20k doors under management. 

Co-Founder & CMO

10+ years in professional marketing, sales, & executive roles. Contributor to real estate and technology publications.

Senior VP, Operations

10+ years building maintenance systems and networks. Awarded San Francisco Maintenance Mgr of the Year

Co-Founder & CEO

10 yrs real estate experience. Formerly assisted with management of over $250M in real estate developments.

Co-Founder & CTO

4th-time founder. Recognized entrepreneur at Santa Clara University. Bootstrapped our operations teams.

Operations & Integrations Manager

20 yrs in property management, most recently Exec VP for company with 10K doors & 2M+ sq. ft of commercial space.

VP of Finance

22 years startup experience in financial planning, controlling, acquisitions, and operational transitions.

We recommend handling most requests directly through your Poplar Resident Dashboard because it's quick and easy, but here's contact information if you need to get in touch.

Call Us

Get in touch with your property managers by phone.

(408) 675-5490

Email Us

Get in touch with the Poplar team via email depending on your need.

residents@poplarhomes.com

Contact Dedicated Teams

Find the phone number and email for Poplar's leasing, maintenance, and support teams.

See Contact Info

maintenance@poplarhomes.com

On August 19, you will receive instructions on setting up your Poplar Homes login. You can use this to access your resident dashboard.

On Poplar's dashboard, you can setup rent payments, split payments, submit maintenance requests, and easily move to other Poplar Homes properties if you need to move.

Besides setting your password, you'll need to also connect your bank account for rent payments following the instructions provided by the Poplar Homes team.

Silver River residents who need to move in the future, will be able to do so with ease within the Poplar Homes network. Renters can self-tour any available listings and seamlessly transfer into another Poplar Home across 19 major metro markets in the US. Rental applications are free and just a tap away.

Silver River residents will benefit from Poplar's 24/7 maintenance support team that handles incoming resident maintenance requests in a timely manner. Poplar will dispatch preferred vendors and provide updates to you through every step of the process.

With Poplar's Resident Dashboard, you can safely and securely connect your bank account, split rent with roommates, or set up one-time or automatic payments.

Poplar residents earn monthly "StreetCred" points that they can earn as cashback if they eventually buy a home through Poplar. You'll be able to track your earnings in your dashboard.

You'll be able to make maintenance requests easier with Poplar's self-service maintenance tools and robust selection criteria to send out the preferred vendor the first time.

"Helpful and always available. I worked with Athea and she was very kind. I love that we were able to work things out through text messages. It is a lot easier than having to call every time."

"So far I've been impressed with the service I've gotten from Poplar. They respond to maintenance requests in a timely manner, follow up on questions I have for the owner, and are quite pleasant to work with." 

"The management team at Poplar is very professional and quick to address any and all issues that arise. I appreciate their efforts as it is quite a refreshing experience to have my problems addressed in such a speedy manner."

We understand change can be a lot. That's why we're making it easy to get in touch with the Poplar Homes team directly and give feedback, ask questions, or raise concerns. We expect to make this transition as smooth as possible.

silverriver@poplarhomes.com

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4201 Northview Dr Ste 103 | Bowie, MD 20716