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Hello Silver River Clients, We're Poplar Homes!

Poplar Homes is a professional, tech-enabled, property management service. Founded in 2014, and with local teams like Silver River's, Poplar manages over 12,000 homes across 19 major cities in the US.

"Teaming up with Poplar is bringing expanded support, a technological upgrade that will seamlessly help manage your properties, and nationwide expansion opportunity for your investments."

– Chris Stein, Director of Operations

What's this transition all about?

Silver River is joining Poplar through the sale of its property management business. The Silver River staff will remain as your property managers with expanded support and resources from Poplar's 24/7 team and platform.


While Poplar is the new owner of the business, all Silver River clients will continue to receive the same level of services as they've always had.

No immediate changes in the terms of your property management agreement.

Silver River is joining Poplar through the sale of its property management business

New Direct ACH payment platform for faster rent collection (70% of residents on Poplar use autopay)

24/7 maintenance support team to take all maintenance calls and dispatch vendors.

Robust Owner Dashboard for easy access to all pertinent documents and reports.

The Silver River Team Joining Poplar

Chris Stein

Director of Operations

Channel McGowan

Senior Property Management

Nari Hanna

Property Manager

Breanna Leggins

Property Manager

Zaira Orta

Maintenance Coordinator

Maki Nino

Leasing

Jesse Berndt

Field Services

Say 'Hello' to the New Faces of Poplar

Travis Buchanan

Chief Operating Officer

Based in Las Vegas, NV. Previously Senior VP at American Homes For Rent with 50k doors managed.

Scott Breon

Chief Revenue Officer

On founding team at Vacasa, a vacation rental management company with 20k doors under management. 

Chuck Hattemer

Co-Founder & CMO

10+ years in professional marketing, sales, & executive roles. Contributor to real estate and technology publications.

Nick Taylor

Senior VP, Operations

10+ years building maintenance systems and networks. Awarded San Francisco Maintenance Mgr of the Year

Greg Toschi

Co-Founder & CEO

10 yrs real estate experience. Formerly assisted with management of over $250M in real estate developments.

Rico Mok

Co-Founder & CTO

4th-time founder. Recognized entrepreneur at Santa Clara University. Bootstrapped our operations teams.

Jeremy Boardman

Operations & Integrations Manager

20 yrs in property management, most recently Exec VP for company with 10K doors & 2M+ sq. ft of commercial space.

Angela Sweeney

VP of Finance

22 years startup experience in financial planning, controlling, acquisitions, and operational transitions.

How to Contact Poplar

Get in touch with your usual contacts at Silver River or ask the Poplar executive team a question.

Call Us

Get in touch with your property managers from Silver River.

(301) 352-0098

Email Us

Send an email directly to the Poplar team.

silverriver@poplarhomes.com

Contact Dedicated Teams

Find the phone number and email for Poplar's leasing, maintenance, and support teams.

Get to Know the Poplar Platform

On August 19, 2022, Silver River customers will receive instructions on setting up your Poplar Homes login. You can use this to access your owner dashboard.

New Owner Dashboard

On Poplar's dashboard, you can monitor your property's performance during leasing, maintenance, and ongoing rent collection. 


Besides setting your password, there's no action required from you to continue receiving rent payouts to the same account you had connected previously!

Improved Leasing

Silver River clients with upcoming vacancies will benefit from Poplar's upgraded leasing experiencing, featuring premium listing placements on sites like Zillow and a secure self-tour lockbox system for showings.


All listing performance is tracked on the dashboard.

24/ 7 Maintenance

Silver River clients will get continuous access to a 24/7 maintenance support team that handles incoming resident maintenance requests in a timely manner. Poplar will dispatch preferred vendors (including existing vendors) and provide updates through the Owner Dashboard.

GETTING STARTED

Learn How You'll Start Working With Poplar

New Owner Benefits Under Poplar Homes

Nationwide Tools for Local Owners

Your local team will provide the same support now with a technological upgrade. Invest in new markets easily on one platform.

$15,000 Eviction Coverage

If we have to evict a tenant that met our quality standards, we'll pay for all legal fees up to $15,000 and use our local attorney to process the eviction.

Automatic, Direct ACH Payments

You'll be eligible for faster ACH rent payouts than before. The same account you received payouts to previously will be automatically transferred to Poplar.

Hear from some current Poplar Homes Clients

Erik Huang

"My experience with Poplar has been excellent! It's been nice to have help in booking contractors etc. The customer service directly from the company is great. I appreciate the consistency and the checkups to see that the job is done right and on time."

Ashley Robertson

"Anytime I have an issue, it is resolved very fast. The whole maintenance team is amazing and helpful. You can notice the genuineness in their voice and they make sure you are confident and satisfied with your resolved issues. I'm also a big fan of their user-friendly dashboard."

Christopher Harris

"On at least four occasions, the tenants reported an issue to Poplar and Poplar contacted me via text, I approved moving ahead to get a bid and fixing the problem again via text. The next thing I heard was that the problem was taken care of to the tenant’s satisfaction." 

Still have unanswered questions?

We understand change can be a lot. That's why we're making it easy to get in touch with the Poplar Homes executive team directly and give feedback, ask questions, or raise concerns. We expect to make this transition as smooth as possible.

silverriver@poplarhomes.com

Copyright © Poplar Homes 2022. All rights reserved. CalDRE #01967081 #01931578 
4201 Northview Dr Ste 103 | Bowie, MD 20716